Delivery Policy

Welcome to Claws and Fur! We appreciate your trust in us for your pet care needs. This Delivery Policy explains the process and terms related to the shipping and delivery of our products to you.

1. Shipping Locations

We currently ship to the following locations:

  • [List the specific countries, regions, or areas where you offer shipping]

Please note that shipping availability may be subject to change, so check our website for the most up-to-date information.

2. Order Processing

  • Orders are typically processed within [Insert Processing Time] business days.
  • Please allow for additional processing time during peak seasons and holidays.
  • You will receive an order confirmation email with your tracking information once your order is shipped.

3. Shipping Methods and Costs

We offer the following shipping methods:

  • [List the available shipping methods, e.g., standard shipping, expedited shipping, international shipping]
  • Shipping costs vary based on the selected method, destination, and order total.

4. Estimated Delivery Time

  • The estimated delivery time depends on the shipping method and destination.
  • Please note that delivery times may vary based on factors beyond our control, such as customs clearance for international orders.

5. Tracking Your Order

  • You can track your order using the tracking number provided in your order confirmation email.
  • If you encounter any issues with tracking, please contact our customer support at contact@clawsandfur.com 

6. Missing or Delayed Deliveries

While we strive to ensure that your order is delivered in a timely manner, we cannot guarantee exact delivery dates. If you experience a missing or delayed delivery, please follow these steps:

  • Check the tracking information provided in your order confirmation email.
  • Contact the shipping carrier directly to inquire about the status of your shipment.
  • If your issue is not resolved, please contact our customer support at clawsandfur@gmail.com.

7. International Shipping

For international orders, please be aware of potential customs duties and taxes that may apply. These charges are the responsibility of the customer.

8. Returns Due to Delivery Issues

If your order is returned to us due to delivery issues or if you refuse delivery for any reason, please contact our customer support at clawsandfur@gmail.com to discuss your options.

9. Contact Us

If you have any questions about our Delivery Policy or need assistance with your order, please contact us at clawsandfur@gmail.com or visit our Contact Us .